Why you need a business procedures manual
In the new year, Iโll be taking a break from Flying Solo as Iโve got a new full time job lined up. I have no experience and the hours are lousy, but Iโve heard itโs the best job in the worldโฆ motherhood.
While I intend to keep an eye on things and return to work relatively soon โ I can hear new parents laughing from here โ I need to prepare for my absence. This has meant an item thatโs lingered on my To Do list has finally got my attention: The Procedures Manual.
Documenting how you do things is a fascinating exercise and one I highly recommend. Hereโs why:
You canโt help but analyse your methods. Is there a better way? When my colleagues take a read, they can ask the same question. Processes get perfected and the business wins out.
An obvious one, this, but the person left to cover my work wonโt need to second guess me on any front. If I can persuade Robert and Peter to finish documenting their methods, too, all three of us could, in theory, vanish on holiday and know Flying Solo will survive. Fear not, though, that scenario is not on the cards!
Want more articles like this? Check out the processes section.
Naturally none of us are going anywhere, weโre all having too much fun. But a business procedures manual really adds to any businessโ saleability. Even if the purchaser rips it up and starts again, itโs a great starting point. Rather than wait til youโre fed up and want to sell before putting pen to paper, itโs best to get started on the manual right now.
Michael Gerber was right, a Procedures Manual provides a solid backbone and is a great asset to any business. I donโt agree with him on other fronts, though, but thatโs a separate newsletter.
Right, best get on with the business procedure manualโs โFlying Solo newsletterโ entry before the holes in my brain get any bigger.
Have I inspired you to bump โwrite proceduresโ up your own to do list? Have you got a story of how your business procedures manual rescued your business? Or is the whole exercise a big fat waste of time? Tell us what you think.
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