Eliminating tolerations: Dealing with unfinished business

Are you, like me, surrounded by a myriad of itsy bitsy things pleading for your attention? And are you sick of how this messes with your mind? Try these actions to help with eliminating tolerations.

When I began training as a coach over a decade ago, I was introduced to the concept of โ€˜tolerationsโ€™. Tolerations are things we put up with that steal our concentration, cloud our focus and disrupt any coherent pattern of work.

Yes, tolerations are bad and they need exterminating. Hereโ€™s how I lay into mine.

1. If itโ€™s a mass of โ€˜stuffโ€™

Stuff may translate to an overflowing inbox, a pile of papers, a little stack of business cards or just general workspace mess.

Whatever its manifestation, the solution is a concerted block of cleaning up time. In such instances I adopt the persona of Harvey Keitel in Pulp Fiction and use a lesson learned via the Pomodoro Technique.

The first step is to clarify precisely whatโ€™s going to be zapped, set a timer for 25 minutes and unless fire or blood is involved, ignore everything but the task at hand.

If you need longer, take a five-minute break, do a couple of laps of the office and go in for round two. On no account check email, Twitter or phone messages.

2. If thinking time is required

Often whatโ€™s going on in my complex little brain is a swirl of disjointed thinking regarding business strategies, vague concepts or a cocktail of random and incomplete world changing ideas.

Over the years Iโ€™ve come to realise that if I donโ€™t get them down on paper theyโ€™ll never see the light of day and Iโ€™ll end up in the funny farm.

A simplified mind map is the answer for me. A quick ten or fifteen minute brain dump gets the chaos out of my head and into a format I can come back to later.

Want more articles like this? Check out the productivity section.

3. If itโ€™s a plain old worry

Pacing up and down worrying about โ€˜what might happen ifโ€ฆโ€™ and such like is so destructive and in nine out of ten cases, unfounded. Working alone, itโ€™s very easy to self-accelerate negative thinking and quietly convince yourself youโ€™ve never done a good thing in your life.

At such times I use a little โ€˜change your thinkingโ€™ tool I picked up years ago from the world of cognitive behaviour therapy. It involves looking at anxieties from all sides, instead of simply focusing on the ugly bit.

Deborah Keep wrote a great piece along these linesย a short while back.

So this week, if your mind is creaking under the strain, give these simple steps a run up the flagpole and be sure to tell us how you go.