Eliminating tolerations: Dealing with unfinished business
When I began training as a coach over a decade ago, I was introduced to the concept of โtolerationsโ. Tolerations are things we put up with that steal our concentration, cloud our focus and disrupt any coherent pattern of work.
Yes, tolerations are bad and they need exterminating. Hereโs how I lay into mine.
1. If itโs a mass of โstuffโ
Stuff may translate to an overflowing inbox, a pile of papers, a little stack of business cards or just general workspace mess.
Whatever its manifestation, the solution is a concerted block of cleaning up time. In such instances I adopt the persona of Harvey Keitel in Pulp Fiction and use a lesson learned via the Pomodoro Technique.
The first step is to clarify precisely whatโs going to be zapped, set a timer for 25 minutes and unless fire or blood is involved, ignore everything but the task at hand.
If you need longer, take a five-minute break, do a couple of laps of the office and go in for round two. On no account check email, Twitter or phone messages.
2. If thinking time is required
Often whatโs going on in my complex little brain is a swirl of disjointed thinking regarding business strategies, vague concepts or a cocktail of random and incomplete world changing ideas.
Over the years Iโve come to realise that if I donโt get them down on paper theyโll never see the light of day and Iโll end up in the funny farm.
A simplified mind map is the answer for me. A quick ten or fifteen minute brain dump gets the chaos out of my head and into a format I can come back to later.
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3. If itโs a plain old worry
Pacing up and down worrying about โwhat might happen ifโฆโ and such like is so destructive and in nine out of ten cases, unfounded. Working alone, itโs very easy to self-accelerate negative thinking and quietly convince yourself youโve never done a good thing in your life.
At such times I use a little โchange your thinkingโ tool I picked up years ago from the world of cognitive behaviour therapy. It involves looking at anxieties from all sides, instead of simply focusing on the ugly bit.
Deborah Keep wrote a great piece along these linesย a short while back.
So this week, if your mind is creaking under the strain, give these simple steps a run up the flagpole and be sure to tell us how you go.
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