The 4 stages of an effective apology
Contrary to popular opinion, it’s not time that rebuilds trust, it is giving a proper apology instead. The moment someone apologises effectively, it’s no longer necessary to be guarded towards them.
The aim of giving an apology is always to restore the relationship with someone you care about and to fix any damage you’ve caused whether it was intentional or not.
In order for the apology to be effective, it must cover these 4 stages so that you are trustworthy again.
This post was written by insecurity coach Jaemin Frazer, founder of the Insecurity Project.
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