Managing small business growth: Success is in the bag
When Ethan co-founded STMย in 1999, their core business was designing stylish and comfortable luggage for laptops. I first met Ethan in 2001, when he described STMโs target market as the โdigital generationโ.
This proves incredibly far sighted at a time of glacial Internet speeds and relatively chunky mobiles and laptops. Of course when digital technology went seriously mainstream just a couple of years later, STM were perfectly poised to ride the wave. Branching out into โluggageโ for iPods, cameras and other digital equipment, their products soon found their way into the hearts ofโฆwellโฆthe digital generation.
After such an eventful four years, I thought itโd be interesting to catch up with Ethan to find out how he and STM are managing small business growth. โItโs going greatโ he responds โour customer base has grown immensely.โ
With business booming, STM have gone from soloist to small business. How has Ethan found the transition? โIโve learned so much.โ And the most important lesson? โTo let things go. When we first brought people on, I tried to stay on top of everything. It just didnโt work.โ
Ethan came to realise that the easiest way to manage the new team members was โโฆto give them complete autonomy. Iโve found if you have smart people working with you, all they need is the tools and to be pointed in the right direction. The rest is up to them.โ The result, he tells me, is a productive and highly motivated team.
Want more articles like this? Check out the growth section.
In spite of the popularity of their products growing every year, Ethan and his business partner Adina Krausz are determined to keep STM a relatively small organisation. โWeโve got a small team of dedicated people, and thatโs all we need.โ he says โThis way we each feel more ownership, which makes for a better work environment. We all work damn hard, but we all love what we do.โ
What about striving for business growth and financial success? Itโs a trick question and Ethan doesnโt fall for the clichรฉ. โI guess that depends on your definition of success.โ he says. โMaking money for moneyโs sake is not our ultimate goal.โ he responds โSure, every business needs enough money, but whatโs the point of trying to get more than enough? Enjoying the ride is more important.โ
So Ethan has no ambitions to become a rich and powerful CEO? โNo way! I am not a corner office person. That is just not me.โ he scoffs. โWhy would I want to get cut off from the team? I want to keep working amongst them.โ
When I asked what the company’s aims for the future were back in 2001, Ethan told me “To stay in business long enough to make a name for ourselves, and simply wait for the idea to catch on.” I ended the article by saying:
Given Ethan’s strong work ethic and evident faith in STM’s products, this quiet determination will almost certainly pay off. Watch this space and before long STM will be giving the current industry players a serious run for their money. You heard it here first!
Now, whoโd like me to pick a horse in the 3.10 at Flemington?
Check out STMโs website at https://www.stmbags.com.au/
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